Return Policy

If you are not completely satisfied with your purchase from WagonDepot.com, you may return your item(s) within 10 days of receipt. Customers are responsible for all return shipping costs. All items being returned must be in new condition, never assembled, used or played with, in the original box and with the manufacturer’s packaging or a restocking fee of 25% will apply.

Important Notice

  • If the box is damaged please take a picure (cell phone or digital) prior to opening. If a part is damaged during shipping take a picture. FedEx requires a picture of the damage to file a proper claim.
     
  • Call for your Return Merchandise Authorization Number

RMA - Return Merchandise Authorization

A return authorization number is required for all returns. Returns will not be accepted without proper return authorization from our Returns Department. Please contact us and we will promptly assist you.

Damages or Missing Parts

If there are damaged or missing parts upon receipt of your order the manufacturer, at its discretion, will send the replacement part(s) or item(s) at no additional cost. Please contact us and we will promptly assist you.